Member Benefits Highlight: Technical Assistance from Knowledgeable MACDC Staff

Member Benefits Highlight: Technical Assistance from Knowledgeable MACDC Staff

January 2022

MACDC staff provides technical assistance on a range of topics to our members. As an MADC member, you are welcome to reach out to staff whenever you would like a thought partner in your work, or to learn more about local community development networks and partners. We are always happy to chat, direct you to resources, and share successful strategies We can also link you to other MACDC members or support new staff or leadership onboarding. The following are a few specific areas that we can provide guidance: 

Crisis Management & Organizational Challenges – Unfortunately, CDCs like other non-profits and organizations of all types, occasionally face a challenge or crisis that can threaten the organization’s reputation or even its ability to operate.  Thankfully, many CDCs have recovered from these challenges to become stronger organizations. MACDC has engaged with many CDCs over the years and can be a helpful and confidential thought partner in this process.  

Executive Transition – In recent years, a number of CDC Executive Directors have retired or moved on to new opportunities and MACDC can help boards of directors during this process by identifying search consultants and/or interim directors or by helping the board to evaluate their needs in a new leader. 

Fundraising: General MACDC provides fundraising support to our members as they strive to increase funding for both existing and new programs. From reviewing comprehensive program funding initiatives, to discussing specific opportunities, MACDC staff have decades of fundraising experience upon which our fundraising technical assistance is based upon. 

Fundraising: Community Investment Tax Credit – MACDC is a designated CITC Community Support Organization by the Commonwealth of Massachusetts Department of Housing and Community Development. In this role, MACDC staff provide significant feedback and advice to our members participating in program as they diversify their funding base, engage prospective new supporters, and work to sustain a growing donor community

Fundraising: Health – MACDC works with CDCs to apply for funding from hospitals, health foundations, or other health funds. Historically, this has included strategizing how to frame a CDC’s work from a health equity lens, identifying overlapping priorities with the potential funder, and visioning new directions for work in the health space.

Health Equity – MACDC works with CDC staff to facilitate increased engagement in the health equity space. In addition to hospital engagement and fundraising, this includes thinking together about ways to make an intentional organizational commitment to health equity, including staffing decisions and duties, and engagement in MACDC’s Health Equity work. 

Hospital Engagement MACDC works with CDC staff to strategize ways to initiate and strengthen relationships with local hospitals. We can offer help with understanding a hospital’s commitment to their local community, understanding a hospitals Community Benefits report, and ways to get involved in local Community Health Needs Assessments and hospital committees. 

Information Technology – MACDC provides technical assistance on topics ranging from cloud computing to automation to help our members implement technology and operational processes that increase their organization’s capacity and allows for staff to focus on working more effectively with community members and residents.

MACDC’s Peer Groups – MACDC offers a range of practitioner peer groups to encourage professional networking, sharing of best practices and engaging in discussions exploring issues related to CDCs and community development. Currently, MACDC has the following active peer groups: The Boston Committee, CITC, Communications & Marketing, Community Business Network, Community Organizing, Energy Cohort, Health Equity Committee, Housing & Real Estate, Operations & Technology, Resident Services Coordinators, Small Business Development, and the Western MA Development Collaborative. Learn more about these groups here

MACDC’s Racial Equity Pledge – We can assist you in joining on to the Racial Equity Pledge and related activities. 

Management/Governance – MACDC can help CDC executives as they navigate all sorts of management challenges related to their boards of directors, human resources, financial strength, and other aspects of running a non-profit organization.

Policy and Practice related to Massachusetts Affordable Housing MACDC staff can work with CDC staff to discuss a variety of topics related to Massachusetts affordable housing, including real estate development, climate and energy, and housing programs (housing rehab, homebuyer counseling, etc.) 

Political Strategy – Community development inevitably interacts with the political world and MACDC can offer seasoned guidance and a confidential thought partner as CDCs deal with these challenges. 

Resident Leadership Academy and Leadership development – We can assist in thinking through your relationship with community members and how to develop leaders in the community.

Small Business Development – MACDC is committed to supporting our members in bridging essential resources and providing technical assistance support. We remain active in our strong partnerships within the small business networks, to ensure we advocate for the priorities of our members. These priorities include Access to Capital, Supplier Diversity, Small Business lending/CDFI funding, Grants and most recently COVID Relief resources. In addition, we host small business support networks for TA providers and connect our members to local and state advocacy efforts that support policy work in the field.  We encourage all our members to see MACDC as a robust resource that can help drive economic sustainability in the communities they serve.

Strategic Planning – MACDC frequently meets with CDC boards of directors, senior staff and/or consultants to help them with their strategic planning. We can offer help with environmental scans, trends in the sector and reflections on organizational strengths and weaknesses.

Other areas that we have historically provided assistance include: career networking, community organizing, professional development, resident services, and small business development. If you would like assistance in one of these areas or in any other area and are not sure of the most appropriate person to contact, please reach out to Amanda Kahan and she can connect you to the correct person. We are here to support you in your work!